OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
119 ratings and 77 comments received in the last 90 days.
30 July 2024
Very friendly, helpful and knowledgeable staff. Particularly Tyler and Becky. Went over and above to make sure I had a great experience
29 July 2024
Service was second to none
18 July 2024
All my questions were answered. Simon Allen spent an hour and a half with me making sure I knew everything I needed to know. He even said to pop back in a couple of weeks and he'd go over anything I needed extra help with.
16 July 2024
Happy with the process
07 July 2024
Excellent service from Marie Thomson
03 July 2024
Great experience
02 July 2024
Sales team knew I was serious , didn't put me under pressure and kept me informed of offers and deals
02 July 2024
Good rapport, listened
30 June 2024
Very professional
15 September 2024
Totally satisfied with all aspects of service.
15 September 2024
George rules!! Whatever the problem, he gets it done. MINI should be thankful to George. They don't call him Mr. MINI for nothing. Service is great.
15 September 2024
All good
14 September 2024
Because George is fantastic to deal with.
13 September 2024
It's done to George Richardson, he's amazing
12 September 2024
Frustrated that the car was not serviced before the MOT was done, which would have picked up the issues that led to the failure & avoided having to pay the MOT fee twice.
12 September 2024
Excellent
10 September 2024
Courteous and professional service, they kept them informed at all times and attended me promptly and professionally. 10/10
09 September 2024
George and his team, has been taking care of my Mini. I take my car to mini service , feel happy that I get personal attention to my car. George is the person whom I keep informed about all problems Mini needs immediate attention. I am happy customer
07 September 2024
Very professional service.
02 August 2024
Natalie and Lewis looked after me really well and made sure everything went really smoothly. They answered all my questions well and the coffee they provided was good too ??